Accounts Receivable Specialist in Vancouver, WA at ScottsMiracle-Gro

Date Posted: 2/13/2020

Job Snapshot

Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day.  Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.  Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. ​

We’re looking for an Accounts Receivable Specialist to join our Hawthorne Gardening Company team in Vancouver, WA!

Job Purpose:

The Accounts Receivable Specialist is responsible for providing financial and administrative services in order to ensure effective, efficient and accurate financial operations by; reviewing current accounts to assure payments are made according to terms, conducting collection calls, processing payments and maintaining confidential customer and company information while providing friendly, professional customer service.

Duties and Responsibilities:

  • Hands on management of customer accounts as single line of contact.
  • Acquire substantial knowledge of our products and sales numbers.
  • Identify and execute necessary process adjustments.
  • Organize a recovery system for offering re-payment plans.
  • Development and management of records and internal controls.
  • Process new applications for management review.
  • Monitor collection of past due accounts.
  • Mitigate risk through credit analysis of new and existing customers.
  • Work with distribution centers as well as customers to resolve and collect payment on disputed charges.
  • Process customer orders on credit hold making appropriate business model/revenue recognition decisions based on the customer’s credit determination.
  • Analyze delinquent accounts to ensure maximum efforts have been taken before assigning bad debt status to account and to prepare reports on highest risk accounts including recommendations for resolution.
  • Process daily credit requests from sales and customer service.
  • Responsibilities will also include database project work as needed, filing, scanning documents and contacting customers for updated tax-exempt certificates.
  • Perform special projects and ad-hoc reporting as required.

Qualifications. Education and Experience:

  • Computer literate. Must be able to become proficient with the company database to access company billing information.
  • SAP system experience preferred.
  • Advanced telephone techniques.
  • Advanced negotiation skills.
  • Conflict management skills.
  • Detail orientated.
  • Strong aptitude for numbers.
  • Discrete and trustworthy.
  • Demonstrated ability to identify, develop and implement process/system improvements.
  • Ability to prioritize.
  • Highly developed interpersonal skills.
  • Creative thinker to resolve issues.
  • Problem solver.
  • Needs strong energy and desire to thrive in a fast-paced organization.
  • Analytical skills.

Experience and Training:

  • Associate degree in accounting or business is highly preferred.
  • Must have knowledge of general accounting principles.
  • Minimum of five years’ experience in business to business collections.


  • This position works in an office setting.
  • Ability to sit for long periods in front of a computer is expected.
  • Frequent to constant repetitive hand and arm movements throughout the work day.
  • Occasional bending, squatting, twisting, turning and reaching.
  • Rarely will lift, push or pull more than 10 lbs.

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent networks.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.