Sr Analyst II, Business Analyst - Solutions & Services in Marysville, OH at ScottsMiracle-Gro

Date Posted: 11/23/2021

Job Snapshot

Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day.  Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.  Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. ​

As a Salesforce Business Analyst, you will be part of a team responsible for delivering enterprise cloud technology solutions. Our Salesforce Business Analysts wear many hats on their projects and are responsible for everything from requirements gathering, Salesforce configuration, testing, training, post deployment support and administration. As a Salesforce Business Analyst, you will work alongside Solution Architects, Technical Architects and Developers to design, develop, and deploy large-scale enterprise solutions all while learning and growing your skill set.

Responsibilities and Duties:

  • Lead all or portions of the functional components of a Salesforce.com project; developing requirements and designing prototypes, testing & training strategies
  • Lead or support defining and implementing practical business solutions based on Salesforce.com technology
  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our business
  • Participate in key meetings with the business including requirement sessions, system demos, user acceptance testing, and end user training
  • Perform routine administration functions for Salesforce.com
  • Participate and coordinate the delivery of work product with offshore teams across project phases

Minimum Qualifications:

  •  4+ years experience leading and managing  Salesforce.com projects
  • Education: Bachelor’s Degree or equivalent job experience
  • Strong experience with the Sales, Service and Marketing Cloud platforms
  • Proven ability leveraging analytical and problem-solving skills in a fast paced environment
  • Demonstrated ability to design and implement technology-enabled business solutions in client-facing and team leadership roles (e.g. functional lead, work-stream lead, etc.)
  • Strong presentation, communication (written and verbal) skills, and interpersonal skills
  • Ability to juggle and prioritize multiple tasks within a collaborative team environment
  • Demonstrates flexibility and willingness to do what it takes to get the job done
  • Drive and desire to learn and grow both technical and functional skill sets
  • Provide direct support to onshore and off-shore teams in the development of business solutions

Certifications

  • Certified Salesforce Administrator
  • Certified Salesforce.com Sales Cloud and/or Service Cloud Consultant

Our commitment to LiveTotal Health puts the wellness and safety of our associates and their families as the top priority.  Throughout the COVID-19 pandemic, ensuring associate safety has been a primary focus for all of us at Scotts. With the continuing pandemic, we remain committed to doing everything we can to keep our associates healthy and safe.   As such, we are requiring certain associates to get a COVID vaccine*. This safety measure will help protect our associates, our families and our communities.  We recognize a medical or personal circumstance may prevent you from meeting this requirement and we have a process to address those concerns.

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent networks.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.

*Except where prohibited by state or local law