Digital Intelligence and Communications Manager in Marysville, OH at ScottsMiracle-Gro

Date Posted: 10/1/2020

Job Snapshot

Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day.  Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.  Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. ​

ScottsMiracle-Gro is looking for a Digital Intelligence & Communications Manager to energize, grow and optimize our online communications. Want to help us inspire and win over and deepen our connection with public audiences? You’re in the right place.  As a member of the Corporate Affairs team, you will be responsible for driving digital engagement, website traffic and audience growth. You will help us to reach core corporate audiences including millennials, policymakers, community leaders with the messaging and touchpoints that resonate with and matter to them.

This role will be responsible for evolving our corporate brand strategy across digital channels including social media. You will create and lead corporate outreach campaigns to targeted digital audiences and define how to build and share our corporate stories. A passion for content creation, social listening, analytics and community management are “must haves”. You will plan, coordinate, implement and measure our digital storytelling efforts.

This position can be remote or based at The Scotts Miracle-Gro world headquarters in Marysville, a suburb of Columbus, OH.  Not familiar with Columbus? Visit

About the role:

Big Picture

  • Connector of dots. You understand what it takes to identify, engage, and build loyalty with current and new audiences. You connect the dots across practices, channels and tactics. 

  • Skilled storyteller.  You are comfortable using video, graphics, and text to convey messages.

  • Always learning.  You uncover trends and strategies for online engagement. You love keeping up with new news so you can evaluate what we can adapt for our outreach and then create a plan to implement.

  • Digital-first mindset. You’re a natural at learning new tools and getting the most out of them quickly. 

  • Measure, measure, measure. You measure everything you do and define success with measurable results. You are able to define meaningful metrics for the organization and you hold yourself accountable. 

  • Design chops. You won’t always be creating visual content from scratch but you have an eye for clean and compelling design. 

  • A desire to grow within the organization. You want your voice to be heard and embrace your ability to grow professionally.

Day to day

Corporate Digital Outreach  & Media Intelligence

  • Drive corporate promotions and content strategy across channels, including social media, corporate newsroom, digital advertising - both paid and owned.

  • Use analytics to assess and report on the outcome and effectiveness of each campaign

  • Digital support for grassroots advocacy and coordination our Government Relations team to support issue campaigns, policy actions, public education, awareness and mobilization. 

  • ​Conduct ongoing media monitoring – both traditional and social – to uncove​r ​industry insights and trends, capture relevant issues coverage and highlight news from SMG and its ecosystem. This will include ​daily “Hot Topic” monitoring​, and weekly reporting.

Community Management

  • Manage native and paid editorial calendars and creating content for social media channels around corporate initiatives, events, news, and timely topics. 

  • Serve as community manager for corporate social media accounts including Facebook and Instagram.

  • Social listening to monitor for incoming comments/DMs and take a hands on approach to coordinating replies; use listening to support issues and crisis management.

  • Partner with our Corporate and Brand teams to extend the impact of existing Corporate Social Responsibility programs.

What you’ll need to be successful:

  • Bachelors Degree required (Preferred degree in liberal arts, communication,marketing or other applicable disciplines)

  • 7+ years of digital outreach or marketing experience 

  • Experience with social media (Facebook, Twitter, LinkedIn, YouTube etc.) and related digital tools

  • Demonstrated ability to drive growth and engagement on social media platforms

  • Exceptional content creator from ideation to execution

  • A strong point of view for what resonates 

  • Data driven with solid understanding of key social media metrics and experience measuring, analyzing and optimizing performance

  • Confident platform expert who is well versed in current, relevant and industry innovations – the “latest and greatest”

  • First-hand experienced with social media publishing and analytics tools

  • Familiarity with basic content creation and editing tools 

  • Experience with principles of SEO and best practices for web writing and presence

  • Strong at communicating a vision, plan and action items in presentations to cross-functional teammates

  • Flexible operator; adapting/optimizing plans and outcomes as you go to ensure the greatest possible results

Some other nice to haves:

  • Experience working with vendor and agency partners

  • Interest in public policy and cause-related platforms 

  • Skilled with Google Analytics.

What we do for you (just to list a few cool ones):

  • A place on an engaged team of passionate colleagues in a growing and dynamic industry.

  • Offer extremely competitive benefits including: Health, Dental and Vision coverage.

  • First day of hire, 401K match (up to 7.5%) and discounted stock purchasing program (15% discount).

  • 12 paid holidays and generous vacation policy.

  • Onsite wellness center which includes: 24,000 sq. ft. fitness center, Walgreens pharmacy and Doctor’s office. 

  • Nutrition reimbursement program (up to $200 per associate and per spouse)

  • Beautiful campus and corporate offices designed like a log cabin offering free coffee, chef run cafe and the best crushed ice! 

  • Our commitment to diversity and inclusion includes employee resource groups: Scotts Women’s Network, Scotts Black Employee Network, Scotts Veterans Network and GroPride Network, Scotts Young Professionals.


Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent networks.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.