Director, eCommerce Sales in Marysville, OH at ScottsMiracle-Gro

Date Posted: 11/18/2020

Job Snapshot

Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day.  Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.  Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. ​

The Director, eCommerce Sales - Omnichannel & Emerging Accounts is responsible for leading the team that is in charge of account management, development, delivery, and implementation of the sales plan that achieves sales goals for Omnichannel and Emerging Accounts for Scotts Miracle-Gro and Hawthorne. This role will report into Corporate in Columbus, Ohio. The team would prefer that you live in Columbus, Ohio but open to remote candidates if the right candidate comes along.

This individual will be instrumental in directing the assortment, sales, promotions, analysis, and support vehicles for Omnichannel and emerging accounts for Scotts Miracle-Gro and Hawthorne. Emerging accounts would include but not limited to customers such as Wayfair, eBay, Bed, Bath & Beyond, Kohls, and Macy’s. 

The team reporting to this role will be the primary contact for the customer and work in sync with the cross functional eCommerce team.  This person will be responsible for developing the overarching strategy for both Omnichanel and emerging accounts. His or her team will need to work with Omnichannel BDT, Shopper Marketing and Supply Chain to ensure that we have the right support to deliver our expected business results. Additionally, he or she will ensure the team works closely with other eCommerce cross functional teams including finance and content team to support the customer on a day to day basis.

The Director must exercise outstanding communication and organizational skills plus the ability to develop, coordinate, communicate, and implement complex strategic plans for the eCommerce retailer channel and accounts. This individual must be able to identify untapped businesses and establish internal and external relationships to deliver on these opportunities. The successful candidate will be able to establish positive relationships and communication with the customer teams, including the Merchant Director and their team. 

Key Work Performed

  • Build strong relationships and collaboration with the team and Customer Service, Supply Chain, Brand Marketing, and finance to manage the day to day business of the accounts. 

  • Ensure team prepares programs and line reviews to maximize distribution and sales for Scotts, HGC and AG products 

  • Aggressively identify new business opportunities for Omnichannel accounts

  • Drive the development of creative and innovative business solutions.

  • Provide overarching strategy to digital and marketing teams to ensure that we develop effective and efficient media, search and retail marketing programs to drive awareness and sales of our products

  • Partner with the team to accurately forecast sales for both financial and inventory planning purposes

  • Build higher level relationships with sales accounts and agencies to ensure we maintain healthy relationships and are getting the most out of our partnerships

  • Guide the team in development of a multi-year strategy to evolve and build new retail partnerships then collaborate with cross functional teams to build the capabilities we need in order to execute that plan

  • Enable the team to grow new accounts by helping them secure resources and funding for critical initiates

Minimum Requirements:

  • Bachelor’s Degree in Business Administration or other relevant discipline required. 

  • Minimum of 5 years sales/account management experience. 

  • E-Commerce experience preferred.

  • National Account retail sales experience for CPG preferred. 

  • Customer Systems/Portal experience preferred. 

  • Ability to analyze category and product trends and translate them to executable strategies. 

  • Project management skills preferred

  • Requires advanced communication and presentation skills. 

  • Advanced Microsoft Office proficiency. 


  • This individual should be adept at leading a team through the annual “sales cycle”. 

  • A solid fundamental knowledge of seasonal retail activities, financials, and E-Commerce is important. 

  • Thorough knowledge of online retailer policies, and procedures is preferred.

  • Thorough knowledge of retailing activity such as developing & implementing account programs & merchandising tactics. 

What we do for you (just to list a few cool ones):

  • Offer extremely competitive benefits including: Health, Dental and Vision coverage.

  • Onsite wellness center which includes: 24,000 sq. ft. fitness center, Walgreens pharmacy and Doctor’s office. OR [IF FIELD BASED POSITION REPLACE WITH - Fitness Club Reimbursement ($350) ]

  • Nutrition reimbursement program (up to $200 per associate and per spouse)

  • Beautiful campus and corporate offices designed like a log cabin offering free coffee, chef run cafe and the best crushed ice! [REMOVE THIS IF IT’S A FIELD BASED POSITION]

  • First day of hire, 401K match (up to 7.5%) and discounted stock purchasing program (15% discount).

  • Our commitment to diversity and inclusion includes employee resource groups: Scotts Women’s Network, Scotts Black Employee Network, Scotts Veterans Network and GroPride Network, Scotts Young Professionals.

  • 13 SMG paid holiday days and generous vacation policy.

Our commitment to LiveTotal Health puts the wellness and safety of our associates and their families as the top priority.  Throughout the COVID-19 pandemic, ensuring associate safety has been a primary focus for all of us at Scotts.  During this year’s flu season and the continuing pandemic, we remain committed to doing everything we can to keep our associates healthy and safe.   As such, we are requiring our US associates to get a flu vaccine. This safety measure will help protect our associates, our families and our communities.  We recognize a medical or personal circumstance may prevent you from meeting this requirement and we have a process to address those concerns. 

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent networks.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.