Manager, eCommerce Content Syndication in Marysville, OH at ScottsMiracle-Gro

Date Posted: 6/25/2020

Job Snapshot

Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day.  Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.  Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. ​

The eCommerce Content Syndication Manager will be responsible for managing product content production and syndication to support eCommerce strategies and initiatives that maximize product exposure, as well as drive conversion and sales on retailer sites. Responsibilities include: managing internal and external resources, managing the PIM, supporting SKU setup, managing and maintaining product content on retailer publishing systems, reporting, on-going delivery and hygiene of product content, content audits, content collection requests and Retailer Business Development Team (BDT) support.

This role will report to the Manager, eCommerce Digital & Content.

Primary Responsibilities:

  • Manage content syndication to all retail partners

  • Manage a team of internal and external resources for content syndication

  • Manage a large volume of product information with a high level of attention to detail and quality control

  • Own and manage the Product Information Management (PIM) system for content syndication

  • Oversee content production through to publishing as required

  • Manage large volumes of data, content and product attributes in Microsoft Excel spreadsheets

  • Evaluate datasets for consistency, completeness, and accuracy. Manage regular reporting of datasets as required

  • Maintain content hygiene across all Retailer sites to ensure top-notch quality control

  • Manage and maintain all retailer product content management/product submission platforms and spreadsheet formats (ex. Home Depot, Lowe’s, Walmart, Amazon, etc. including system upgrades and new user training as needed)

  • Manage the retailer category attributes to support online product listings;

  • Maintain eCommerce content platforms for content publishing including, but not limited to: Amazon Vendor Central, Syndigo, Supplier Center, Sellpoints, IDM, Scene7, etc.

  • Maintain a core understanding of SKU each, case, pallet and display unit configurations

  • Manage analytics/content integrity platform and provide reporting as needed

  • Manage internal ticketing system to track and assign tasks related to content syndication

  • Manage enhanced content publishing as required

  • Support internal and external retailer-specific requests for product content collections

  • Manage additional duties as assigned.

Additional responsibilities assigned as special needs may arise and should be considered as important as brand/business responsibilities noted above.

The perfect person will have:

  • Bachelor’s Degree

  • 5 - 7 years of demonstrated success in project and data management

  • Specific experience in eRetailer/Omni retailers preferred (Amazon 1P & 3P, Lowe’s, Walmart 1P & 3P, etc.)

  • Proven experience managing assets and data and working within PIM systems

  • Experience managing image assets to support retailer requirements and solid understanding of digital files, for example: image modes (RGB vs. CMYK), image resolutions, pixel ratios, 360 spins, file formats (JPG, PNG, TIF), etc. 

  • Must be results-focused: proven at prioritizing work, setting and meeting deadlines, ownership in deliverables, persistence in accomplishing goals for self and others at highest standards

  • Ability to manage internal and external resources to successfully meet project objectives and deadlines

  • Experience with Microsoft Office Suite, especially Microsoft Excel to manage spreadsheets is required

  • Strong problem-solving skills with ability to manage complex systems and processes

  • Demonstrated history of being a self-starter and working independently

  • History of driving business performance through measurement

  • Tech savviness with an initiative to learn new software systems quickly

  • Strong project management and organization skills

  • Attention to detail and proofreading skills

  • Outstanding verbal and written communication skills

  • Ability to be comfortable working in a highly-matrixed environment

  • Ability to work under tight deadlines in a fast-paced environment and juggle multiple projects and priorities at once

  • A keen view of the rapidly changing eCommerce content marketing environment including trends, systems, competition and understanding of both consumer and customer behaviors

Some other nice to have’s:

  • Analytical and statistical skills

  • Knowledge of Adobe Creative Suite is a plus

  • Experience with Resize sense is a plus

  • Experience with data analytics platforms (Edge, Profitero, etc.).

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent networks.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.