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Manager, Field Sales - London, Ontario in London at ScottsMiracle-Gro

Date Posted: 4/15/2019

Job Snapshot

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Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day.  Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace.  Every Associate plays an important role in providing innovative solutions for today’s gardeners and growers and contributing new ideas to improve operations. In our company you need grit, it is what we were founded on over 150 years ago and is what keeps us growing. Regardless of your level in the organization there is a platform for your voice to be heard and the ability to influence change. Family, community and hard working values are weaved into all that we do. Come grow with us, where we develop and nurture the next generation of leaders. ​

The Sales Manager is responsible for providing world-class retail store service, increasing in-store presence of Scotts Company brands and assessing local market opportunities to maximize sales through the development of local marketing plans. The primary focus of the role is to maximize sales within the major home center retail partners with secondary focus on the independent retailers to also gain their sales.

This individual's territory will be in the London, Ontario area.

In this role you will:

  • Drives in-store sales in conjunction with the Sales and Marketing teams’ goals.
  • Vendor Managed Inventory: Fully manages the inventory and ordering process at Lowes, Home Depot and Reno-Depot/Rona.
  • Develops key customer relationships and uses fact based selling and marketing techniques to influence the assignment of incremental display space for Scotts brands at major home center retail partners. 
  • Ensures 100% compliance with promotional displays at major home center retail partners.
  • Builds effective relationships internally (within Scotts) and externally (with customers’ associates and consumers).
  • Effectively presents sales opportunities and executes sales plans with customers’ Seasonal Managers, Department Managers and Store Managers at major home center retail partners.
  • Uses marketing tactics and product knowledge to create sales strategies to take advantage of localized market conditions and related opportunities.
  • Works with Channel customers to achieve sales goals and all call objectives for Scotts  Accounts including Home Hardware, and Local Independent Garden Centres /Distributors.
  • Solicits all “Direct to Store” Home Hardware initial season opening orders (400 stores) with second calls to obtain replenishment orders throughout the Season.
  • Solicits all small independent Garden Centre pre-booking orders via distributor trade shows or actual store calls. 
  • Special Projects as directed, e.g. management of smaller regional accounts as determined by the Company.
  • Mines the middle with District Managers, Regional Managers and other middle management key decision makers as defined by Manager at major home center retail partners.  
  • Provides semi-annual business line reviews to Home Depot and Lowes stores.
  • Provides product knowledge and education to customers and consumers including offering retailer PK workshops for both staff and consumers.
  • Completes all administrative paperwork within required deadlines (EZ Labour Manager (M&C payroll), applicant tracking, training, surveys, expense reports, etc.).  
  • Complies with all Company policies, procedures and practices including Health & Safety.
  • Communicates Company’s Mission & Vision Statements, Strategies, etc. and models cultural attributes
  • Recruits, interviews and manages direct reports
  • Trains and develops direct reports plus supports learning/education programs to further develop direct reports)
  • Coaches and counsels direct reports
  • Contributes to the update and development of job descriptions, role profiles and performance measurement tools for direct reports as required
  • Conducts team meetings as required
  • Manages a budget to support territory needs and approves travel and business expenses of direct reports
  • Uses every reasonable precaution to protect a worker’s health and safety; informs workers of job hazards; trains them to do their jobs safely; ensures that workers work safely and uses equipment and protective devices properly where required; reports all incidents to the Joint Health & Safety Committee and Sales Management in a timely fashion
  • Terminates employment of direct reports where necessary
  • Partners and communicates with Regional Sales Manager and Manager, Human Resources on issues as appropriate

The perfect person will have:

  • Post-secondary Education OR equivalent field sales experience
  • Two-years territory field sales and merchandising experience
  • One year supervisory experience
  • Excellent interpersonal skills for interaction with customers and prospective business
  • Ability to negotiate and persuade others
  • Excellent sales presentation skills and ability to speak in front of large groups
  • Ability to fluently read, write and speak English (French in Quebec territories)
  • Must be able to lift, push and pull up to 54 kg (60 lbs.)
  • Ability to occasionally climb an 2-4 metres (8-12 ft.) ladder and reach overhead 
  • Ability to identify and troubleshoot problems to determine resolution
  • Strong organizational and follow up skills
  • Ability to work independently with little or no supervision
  • Effective time management – ability to manage self, time and priorities
  • Works the standard schedule of 37.5 hours per week; however, job requirements will include additional and/or extended work time as the business dictates especially during Season
  • Effective handling of stress/pressure when completing large workload within a compressed time frame
  • Evening and weekend work is necessary
  • Regular travel throughout territory including ability to travel overnight by automobile or airline
  • Works in “big box” retail stores with natural and artificial light exposure; forklifts and/or similar machinery is present
  • Exposed to changes in temperature and humidity including indoor/outdoor working conditions
  • Must have appropriate space designated for Home Office
  • Valid drivers license for designated territory(ies)
  • Proficiency in Microsoft Word, Excel, and PowerPoint

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent networks.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.